BC Game India: Responsible Gaming Policy

BC Game fully supports and promotes the Responsible Gambling philosophy. Therefore, it has created a number of rules and advice that help all players from India eliminate harm to their physical, mental and financial health caused by gambling.

Underage Gambling

The main direction of BC.GAME Responsible Gambling is the exclusion of minor users and blocking their access to casino games, sports betting, bonuses, etc. For this purpose, the platform has a mandatory Know Your Customer (Know Your Client) procedure. If it turns out that clients have deceived the platform (indicating that they are over 18+ years old), all winnings, bonuses, withdrawal requests and money in general will be frozen. 

Next, the case will be transferred to local authorities, who, in turn, will notify parents (guardians) that their underage child has been gambling. The account will also be blocked and then deleted to block its further use.

Self-Exclusion Tools

Self-exclusion is a serious step, but it helps prevent the development of addiction in advance or (as a last resort) completely suspends gambling activity on the site. BC Game offers a wide range of self-exclusion tools for players, and they are available based on their goals and directions. 

For example, deposit limits, time spent on the site (you need to confirm cookies), or full blocking and deletion of a personal account. These measures are aimed at supporting responsible gambling and ensuring gamblers from India (and not only) safety.

Types of self-exclusion

BC Game provides several self-exclusion options tailored to different player needs:

  • Short-term self-exclusion (24 hours). In general, it is suitable for those who do not want to give up gambling because they have some personal reasons but do not plan to take a long break.
  • Long-term self-exclusion (1+ month. This term is chosen by users for whom gambling has already become something dangerous and negatively interferes with their lives.
  • Permanent self-exclusion (full blocking). A responsible and very important step is to delete and block your account completely. All funds, bonuses, etc., will be deactivated and will never be available again.

How to Understand That You are Addicted to Gambling

It may seem to you that everything is going as usual and you have no problems with gambling. We hope that this turns out to be true but to be 100% sure, it’s enough to answer a couple of questions:

  • Do you often get upset if you experience a loss in gambling games or sports betting?
  • Do you devote more time to gambling than to your family or friends?
  • Do you get tired mentally and physically after gambling?
  • Are you reluctant to spend “gambling money” on normal expenditures?
  • Does gambling make you careless of your own or your family’s welfare?
  • Has it negatively impacted your home life?
  • Has it damaged your reputation?
  • Have you felt remorse after gambling?

If you answered at least one question with YES, then it’s time to reconsider your attitude towards gambling. In the initial stages, it is very difficult to notice and understand that you are addicted. But later, the situation may worsen. And if you answered yes to a couple of questions now, then the entire list of questions will have a positive answer.

Need Assistance?

If you have problems due to gambling, the first signs of addiction appear, etc., seek help as soon as possible. Don’t know where and who to contact? BC Game India has compiled three main platforms that you can contact, which are displayed below.

Gamblers Anonymous International Service Officehttps://www.gamblersanonymous.org/ga/
National Council On Problem Gamblinghttps://www.ncpgambling.org/

Each of these platforms is available 24/7. If, for some reason, they are not suitable for you, contact support and the operators will help you find the agency or regulator that will be optimal for you. You can do so via email ([email protected]) or live chat.

BC Game customer support is also notified of possible gambling problems that customers may encounter. They are ready to provide basic consultation and some tips. But it’s best not to hesitate and turn to experts from the ecosystem of Smart Gambling and its regulation.